Terms and conditions

By Majo Studio is the studio of María José Sicco, based in Argentina. We sell digital products on this site, bymajostudio.com.

Owner: María José Sicco · CUIT (Argentine tax ID) 27-43930536-9 · Address: Humboldt 2457, Palermo, Ciudad Autónoma de Buenos Aires, Argentina.

For any question, complaint or request: hola@bymajostudio.com. We answer every message.

By buying on this site you accept these terms.

Digital products: apps, online tools and files. Nothing is shipped physically.

Each product's page says what it includes. Read it before you buy: that description is what binds us.

• Mimitos: the app for your pets' health and routine. It has its own section below.
• Instagram Audit: a report on your profile made with AI from what you enter. When you pay, you get a single-use code to do it.
• 3 agents in your voice: AI agents built with your brand's details, to paste into Claude, Gemini or ChatGPT. Those accounts are on you.

What AI generates can contain errors: review it before you use or publish it. The audit and the agents are recommendations and don't guarantee results, followers or sales.

We charge in Argentine pesos through Mercado Pago and in US dollars through PayPal, including by card.

The price you see is the price you pay. Any taxes, withholdings or charges applied by your country, your bank or the payment method are separate and aren't set by us.

We never see your card details: the payment happens entirely inside Mercado Pago or PayPal.

We can change prices whenever we want, but never on a purchase already made.

As soon as the payment clears, the product appears in your account and you get an email with the details. It's usually instant; if the payment method takes time to confirm, it can take a few minutes.

Purchases are tied to the email you used to pay.

Access doesn't expire or require a subscription, unless the product's page states a time limit (for example, Mimitos's smart features). If a product has a time limit or renewal, you'll see it before paying.

You're buying a license to use, not ownership of the product. What you generate for your brand with the audit or the agents is yours to use in your business.

You can't resell, give away or share the files or your access, or sell the product as if it were yours.

The Mimitos app is in Spanish for now, so its buttons and screens appear in Spanish. Here we translate their names; "Me fui" ("I left") and "Preguntale" (Ask Mimitos) are how they appear in the app.

What the purchase includes:

• One-time payment. Mimitos is yours forever: a single version, for all your pets. It is not a subscription.
• Includes 12 months of smart features from the purchase date (see below).
• Delivered as soon as the payment clears: Mimitos is enabled on the account with the purchase email and you can open it right away.
• You need an account with that email. The account is personal.
• Photos and test results have a 200 MB quota per account.

Smart features (12 months included).

• These are the AI features: Ask Mimitos, automatic document reading (booklet photos and test results), importing test results from your email (Gmail or Outlook) or a link, and any AI features we add. While Google reviews Mimitos, connecting Gmail has an account quota set by Google; if it is full, you can bring results in from Outlook or upload them yourself, with the same import limit.
• They are included for 12 months from the purchase date. After that you lose nothing from the app or your data: the booklet, reminders, QR, sitter mode, calendar, spending and everything you saved keep working and stay yours. Only the smart features stop until you renew them. When available, the renewal will be offered separately, with its price published; there is no automatic renewal and no recurring charge.
• They are for reasonable personal use, with these limits per 12-month period:

• Smart imports: 40 in the first 30 days after purchase and 180 for the rest of the 12 months (unused imports from the first 30 days don't carry over), with a daily limit of 40 to prevent abuse. An import is one document sent to the AI to be read: a booklet photo or set of up to 4 photos, an uploaded test result, or a test result brought in from your email or a link.
• What doesn't count: searching your email, filtering, choosing, sorting, checking links and discarding. If the AI reading fails before it happens, the import is not counted.
• Pages: a document of up to 20 pages counts as one import. If a PDF has more than 20 pages, we read the first 20 and the full file is kept. Up to 600 pages are read per period.
• Ask Mimitos: up to 150 questions per calendar month and 30 per day.
• We don't show the counters unless you have 10 or fewer left.

It's an organizer, not a substitute for your vet. Mimitos stores what you enter and reminds you of the dates you or your vet set. The suggested schedule is a general reference by species and age, to be confirmed with your vet. AI reading can make mistakes: that's why everything comes back to you to review before it's saved. Mimitos does not diagnose, prescribe treatments or doses, or replace a vet visit. For any symptom or emergency, see a vet.

Reminders depend on your phone, browser and inbox receiving them (on iPhone, Mimitos must be added to the home screen). We do our best to deliver them on time, but they don't replace your own calendar: if a date matters, you can also add it to your calendar.

The collar QR:

• You create it and turn it off. If you turn it off, the QR and its link stop working; if you create a new one, the old QR won't work again.
• Whoever scans it sees only what's needed to bring the pet back: photo, name, how to recognize them, your name and phone if you chose to show them (always shown in lost mode) and one urgent health note only if you mark it.
• We notify you when it's scanned and when someone leaves their location or a message. To prevent abuse there are limits: one notification every 10 minutes per QR and up to 5 messages per hour from the same connection. Anything that arrives while notifications are paused still goes into your log.
• The finder's location is approximate: the city comes from their connection, and the exact location only if that person chooses to share it. We can't guarantee it's accurate or that anyone will scan the QR.
• Whatever the finder writes is that person's responsibility. Use common sense before meeting anyone.
• The QR stops working if the purchase is refunded.

The pet-sitter link:

• You send it to whoever you choose. Anyone with the link sees the instructions, medication with its schedule, the vet and your contact, and can log what they did. No account needed.
• Anyone with the link can see it: share it only with the sitter. It turns itself off one day after the "until" date you set (with no date, 30 days after it was created) and you can turn it off sooner. If you still need it, you create a new one.
• What the sitter logs is logged by them: Mimitos doesn't verify it happened.

Refunds. Mimitos is delivered instantly, by electronic means and for permanent use (the smart features for the period and within the limits in this section), so it works the same as the rest of the store: once delivered, there is no right of withdrawal or refund. If it doesn't work as described, we fix it or refund you, as set out in If something doesn't work.

"Me fui" and the Mimitos Camera. "Me fui" counts how long your pet stays alone and alerts you if it goes past the time you choose. The Mimitos Camera turns an old phone into a camera: you watch live and it alerts you if it hears barking, howling, meowing, whining or crying. You can pair up to 4 cameras.

• It's not a security or emergency system. It's there for peace of mind. It doesn't replace whoever looks after your pet.
• It can fail or get confused. It depends on the phone staying on, with battery and internet, and on the browser allowing the camera and microphone. It may miss a sound, mistake another noise for barking or alert you late.
• Sound alerts only arrive with "Me fui" on. Otherwise what it hears is logged in the app, with no notification.
• Live video may not connect on some networks, for example on mobile data. It goes directly from one phone to the other, so it depends on both connections.
• Where you place it is your responsibility. Don't point it at places with people (staff, guests, neighbors) without their knowledge and agreement, and follow the laws where you use it.
• If we alert whoever looks after your pet, it's because you entered their email: ask their permission first.

If the product arrives broken, incomplete or isn't what its description said, we fix it or give you your money back, with no time limit.

Write to us and tell us what happened. First we try to fix it. If it can't be fixed, we give you your money back.

If the product works but wasn't what you expected, tell us anyway: it helps us explain it better.

You can create an account with an email and password, or sign in with a link we email you. Your password is stored encrypted and nobody can read it.

Everything done from your account is considered done by you. If you think someone else got in, write to us.

We can close an account that uses the site to resell products, share files or attack the service. Before doing so, we ask.

We can update these terms when the way the site works changes. The date of the latest version is at the very bottom. Changes apply to purchases you make after they're published.

These terms are governed by the laws of the Argentine Republic. For any dispute, the ordinary courts of the city where you live have jurisdiction, if you're a consumer.

You can also file a complaint with Defensa del Consumidor (Argentina's consumer protection office), at argentina.gob.ar/defensadelconsumidor.